VCaaS is the delivery of multiparty or point-to-point video conferencing capabilities over an IP network by a manage cloud service provider. Its offerings include call production, endpoint management, multi-point high definition (HD) bridging, white-glove concierge services, recording and archiving. Usually, customers purchase services through a per-port flat rate or through a pay-as-you-go model. Hence, VCaaS is a good alternative for businesses that may not have the infrastructure, expertise, budget or desire to support corporate video conferencing services.
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